HOW TO BOOK?

Step 1: Airport Assistance requires a valid visa to Viet Nam if you do not already have a visa, you can order that here together with this service.

Choosing the type of Airport Assistance you need by filling the form requirements below with the correct personal information such as your full name, passport number, Date of Birth, nationality, flight number, departure and arrival time (GMT+7), or send your request via email with the mentioned information. If you have any changes, please announce us 48h before your departure in your country. Our hotline: (+84) 949 814 818, email: visa@pinklotustravel.com

Step 2: Our staff will be waiting for you at the air bridge to pick you up with your name on welcome board. If you don’t see our staff, please call us immediately in the hotline (+84) 949 814 818 for any help.

Step 3: Giving our Representative your required document including visa approval letter, form on arrival (download form), passport, 2 photos size 4×6 white background and stamping fee in cash in order to help you complete entry procedure.

Step 4: Our staff will escort you to baggage claim as porter if you require, or passing customs and deliver your bags to the driver waiting outside the airport. The refund policy is within 48 working hours: Please notify us your flight details 48 working hours for our staffs before your departure in order to serve you better. The refund will not be done if we don’t receive your confirmation or notification about your schedule change.

1.  Visa Normal Welcome Service Description:

(1) Pax comes to Landing Visa Counter.

- Guide with PICKUP PAX NAME BOARD welcomes.

- Get passport and 2 phots 4x6.

- Guide submits approval letter for landing visa.

- It will take about 15 - 20 minutes if not any problems caused

(2) Guide hands passport back.

(3) Pax queues and waits for arrival stamp.

(4) Pax gets luggage and throughout the airport

2.  Visa Fast Welcome Service Description:

(1) Pax comes to Landing Visa Counter.

- Guide with PICKUP PAX NAME BOARD welcomes.

- Get passport and 2 phots 4x6.

- Guide submits approval letter for landing visa.

- It will take about 10 minutes if not any problems caused

(2) Guide hands passport back.

(3) Pax gets first priority for arrival stamp and guide pax to baggage claim

(4) Pax gets luggage and throughout the airport

Notes: According to airport security policies, luggage must be carried along with clients at customs area.

SELECT THE SERVICE YOU WANT AND FILL IN THE DETAILS
1.What you need?

2.Who we can pickup at the airport?


 
3. Who we can contact via Email?
 
4. Payment?